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Terms of Service
Legal Documentation
Please read these terms and conditions carefully before using our services or placing an order.
These Terms & Conditions govern your access to and use of this website and any purchases made through it. By using our website or placing an order, you agree to these terms.
Brand Name
stritova
Support Email
Section 01
Age Requirement
18+
Years Required
In order to shop or use any services on stritova, you must be 18 years or older. By registering or placing an order, you confirm that you meet this age requirement.
Section 02
Payment Methods
We accept the following methods of payment:
Product prices, available payment methods, shipping charges, and any applicable fees will be displayed on the product page or during checkout before the order is confirmed.
Our payment and checkout pages use HTTPS/SSL encryption to help protect information transmitted during checkout. Payments may be processed by authorized third-party payment service providers and are also subject to their applicable terms and security procedures.
PayPal
Secure payment through PayPal
Credit Cards
Visa, MasterCard, American Express & others
Section 03
Returns Policy
3.1 — Return Requests
Type A
Unconditional Returns
Customer pays shipping. Request within 7 days of receipt.
Type B
Product Issues
We cover shipping for defective/incorrect items. Request within 30 days.
3.2 — Return Conditions
- Items must remain in original packaging and not affect resale value
- Sale items are non-returnable and non-exchangeable
Section 04
International Shipping & Restrictions
Shipping Availability
We offer international shipping, but delivery to certain countries or regions may be restricted.
Estimated delivery times and shipping charges are displayed on the relevant product page, during checkout, or in our Shipping Policy. Delivery times are estimates and may be affected by customs procedures, carrier delays, public holidays, weather, or other circumstances outside our reasonable control.
Orders may be fulfilled through independent suppliers and third-party warehouse or logistics partners. Depending on product availability and the delivery destination, products may be shipped from different regional facilities.
Customs & Duties
International shipments may incur customs duties or taxes, which are the customer's responsibility (except for product defects).
Section 05
Notifications
Order Updates
Promotions
Marketing
All SMS messages include an unsubscribe option
Returns and Refunds
Eligible products may be returned or refunded in accordance with the return and refund policy published on this website. Customers should review that policy before completing a purchase, including its eligibility requirements, request deadlines, return instructions, exclusions, and refund processing times.
To request a return or refund, contact [email protected] and include your order number, the email address used for the order, the reason for the request, and supporting photographs where relevant.
Approved refunds will generally be issued to the original payment method. Processing times may vary depending on the payment provider or financial institution.
Section 06
Privacy Policy
We respect your privacy and are committed to protecting your personal information. By using stritova, you consent to the following practices:
6.1 — Information We Collect
Direct Information
Account registration, orders, subscriptions, support
Automatic Collection
Device info, browsing, IP, cookies, tracking pixels
Third-Party Sources
PayPal, analytics, marketing tools
6.2 — Cookies and Tracking
We use cookies and tracking pixels to enhance user experience, collect analytics, optimize marketing, and deliver advertisements.
Users can disable cookies or limit tracking via browser or device settings.
6.3 — How We Use Your Data
For efficient management of order processing, customer service, marketing, analytics and continuous service improvement.
Compliance: GDPR, CCPA, PECDA principles
6.4 — User Rights
- Access, correct or delete personal information
- Withdraw consent for marketing communications
- Opt out of targeted advertising and tracking
- Submit requests via email or website form
6.5 — Data Storage and International Transfers
Primary data storage location is in the United States.
International users should be aware that data may be transferred across borders and stored under U.S. law.
Section 07
Limitation of Liability
Not Responsible For
Losses caused by factors outside our control or third-party services.
Customer Responsibility
Customers assume risks for product usage. Defective or misrepresented items handled per Returns Policy.
Section 08
Arbitration Clause
⚠️ Important Legal Notice
This Document Contains an Arbitration Clause
Intellectual Property
Unless otherwise stated, the text, graphics, logos, product presentation, and other website content are owned by or licensed to Yunnan Rongdao Trading Co., Ltd. Such content may not be copied, reproduced, distributed, or commercially used without prior written permission.
Limitation of Liability
To the extent permitted by applicable law, Yunnan Rongdao Trading Co., Ltd will not be responsible for indirect, incidental, or consequential losses arising from the use of this website or its products. Nothing in these terms excludes or limits any liability or consumer right that cannot legally be excluded.
Applicable Law: Arbitration will be conducted in accordance with applicable U.S. law.
Section 09
Contact for Privacy & SMS
Should you have any questions or wish to exercise your rights regarding your personal information:
Section 10
Entire Agreement
These Terms and Conditions, in conjunction with the Privacy Policy, form the entire agreement between you and stritova. The use of our services indicates that you have read, understood and agreed to all the terms.
Section 11
Governing Law
Applicable Jurisdiction
This section and all related disclaimers shall be interpreted and enforced in accordance with the laws of the United Kindom, as applicable, together with all other relevant local laws. This includes, without limitation, the laws of our registered business jurisdictions, the jurisdictions in which our business activities are conducted, and any legal, regulatory, or compliance obligations arising from the jurisdictions of our partners, acquirers, or third-party service providers.
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